Go to Approval Reminder Manager > Approval Reminder Settings. This is a singleton document — there is one set of global settings for the entire site.
Settings Reference
Engine
Field
Description
Default
Engine Enabled
Master on/off switch. Disable to pause all reminders site-wide without deleting rules.
On
Last Run
Read-only timestamp of the last successful scheduler run.
—
Send Window
Field
Description
Default
Send Window Start
Earliest time reminders are dispatched each day.
09:00
Send Window End
Latest time reminders are dispatched each day.
18:00
Holiday List
Link to a Frappe Holiday List. Reminders are suppressed on dates in this list.
None
Skip Weekends
If enabled, reminders are never sent on Saturday or Sunday regardless of send window.
Off
Limits & Templates
Field
Description
Default
Global Max Reminders
Maximum reminders sent per document across all rules. A per-rule Max Reminders setting overrides this. Set to 0 for unlimited.
10
SLA Threshold (Days)
Number of days a document can remain pending before it is flagged as an SLA breach.
7
Default Reminder Template
Frappe Email Template used when a rule has no specific template. If blank, a system default message is used.
None
Log Retention (Days)
Reminder Log entries older than this are deleted by the weekly cleanup task.
90
Process Reminders Now
Click Process Reminders Now in the Settings toolbar to trigger the reminder engine immediately without waiting for the daily scheduler. This is useful for testing your rules or catching up after a server outage. The button calls the run_now() API and shows the count of reminders processed.
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