How to Contact Support
Email us at [email protected] with:
- Your site URL
- Plugin name and version
- WordPress and WooCommerce version
- Description of the issue
- Steps to reproduce (if applicable)
- Any screenshots or error messages
Response Times
- Pro license holders — Priority support, typically within 4 hours on business days
- Free plugin users — Community support via WordPress.org forums
Before Contacting Support
Please check these resources first:
- Search this documentation for your question
- Check the Troubleshooting guide for your plugin
- Check the FAQ page
- Clear your site cache and test in an incognito window
Live Chat
We also offer live chat via the Tawk.to widget on our website during business hours.